Terms of Use

Effective Date: 10/30/2025

These Terms of Use (“Terms”) govern your interaction with the [Your Company Name] RCS Agent (“Agent”), which provides notifications, alerts, and updates related to your use of the [Your Platform Name] customer experience automation platform (“Platform”). By engaging with or responding to messages from the Agent, you agree to these Terms.

1. Purpose

The Agent is provided as a convenience to notify users of events such as incoming messages, account activity, or system alerts related to the Platform. It is not intended for marketing or unsolicited communications.

2. Use of the Service

• You must be an authorized user of the Platform to receive messages from the Agent.
• You agree to use the Agent only for its intended purpose and in compliance with applicable laws.
• The Agent may send automated messages to your registered phone number or device. Message frequency may vary.

3. Message and Data Rates

Message and data rates may apply depending on your mobile carrier. The Company is not responsible for any fees incurred as a result of receiving or replying to messages.

4. Privacy

The Agent may process limited personal data necessary to deliver alerts, such as your name, phone number, and message content. For more details, please refer to our https://www.veloquix.com/privacy-policy.

5. Opting Out

You may opt out of receiving RCS messages at any time by replying STOP. After opting out, you may continue to receive important service notifications through other channels (e.g., email). Please note that we are unable to track whether you’ve elected to opt out – you may need to update your available contact methods in order to continue receiving important messages from us.

6. No Warranties

The Agent is provided “as is” without warranties of any kind. We do not guarantee that messages will always be delivered or that the Agent will operate without interruption or error.

7. Limitation of Liability

To the maximum extent permitted by law, [Your Company Name] shall not be liable for any indirect, incidental, or consequential damages arising from your use of or inability to use the Agent.

8. Changes to These Terms

We may update these Terms from time to time. Continued use of the Agent after such updates constitutes your acceptance of the revised Terms.

9. Contact Us

For questions or support, please contact us at:
Email: support@veloquix.com

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