Own Your Customer Communication

Ready to take control of how your business talks to customers? All you need is a web app. The BotRunner platform handles the hard parts for you—taking calls, fielding text messages, asking questions, tracking responses, and keeping state. All you do is provide a simple webhook that tells BotRunner the next step.

Stateful So You Can Stay Stateless

BotRunner manages call flow, timing, and variables, so your microservice doesn’t need to. You can build light, stateless services in the language and framework you already use, while BotRunner handles the heavy lifting.

Bring Your Own Code

Write in your preferred language, run on your own hardware. BotRunner communicates seamlessly over your webhook, giving you the flexibility to build exactly the experience your business needs.

Features That Matter

• Voice + Text Automation: Seamlessly interact with customers across calls and SMS.
• LLM-Enhanced: Integrate large language models into your call flows for rich, natural interactions.
• State of the Art Speech + Understanding: Built on industry-leading STT, TTS, and NLP tech.
• Enterprise-Ready Privacy: Supports the privacy and security controls necessary for HIPAA and PCI compliance.
• Scalable & Flexible: Power light microservices while BotRunner manages scale, reliability, and load.

Who It’s For

• Businesses wanting to start automating inbound calls and texts without the cost and lock-in of traditional providers
• Managed service providers adding new offerings for clients
• Developers experimenting with voice solutions and customer experience automation
• Companies seeking a powerful, scalable CX platform without thousands in monthly charges or $.25/minute pricing

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